Support

We help with payments, report delivery and questions about results.

Contact

Email: [not yet set]
We reply within 2 business days, in English.
For payment questions, include the order ID and the transaction ID shown on the Scanner page. Never send your seed phrase or private key.

Payment made but no report? Open the Scanner page in the same browser and choose Resume. Kestrova finds your payment on Solana and delivers the report.
Wallet does not connect or cannot pay? Open the wallet check to see which wallets in your browser can pay. On a phone, wallets usually work only inside the wallet app's own browser; use "Continue in …" on the Scanner page. Phantom and Solflare are recommended. If a wallet fails before you approve the payment, nothing was charged.
Paid twice? A second payment for the same order is detected automatically and refunded. See Refunds.
Questions about a finding? Each finding explains what it means and how it is usually fixed. Kestrova cannot confirm whether a specific finding is exploitable in your contract; a professional audit can.

Kestrova will never ask for your seed phrase, private key, wallet password or remote access to your device. Never share them with anyone.